C
O
A
X
L
U
R
E
C
O
A
X
L
U
R
E
With a robust suite of products ranging from digital banking and payment processing to wealth management and blockchain applications.
Browse MoreYes, merchants can set their own cashback policies, but they must clearly define the terms and conditions for customers. The policy should comply with consumer protection laws and avoid misleading claims.
If your store has a No Return, Only Exchange policy, the cashback remains unaffected. However, if a return is allowed in special cases, merchants may deduct the cashback from the refund amount.
Yes, if the exchange is for the same value, the cashback remains valid. If the new product has a different price, the cashback may be adjusted accordingly.
To prevent misuse, merchants should define clear guidelines, such as limiting cashback eligibility to first-time purchases only or requiring customers to keep the product for a certain period.
Yes, under the Consumer Protection Act, 2019, merchants must ensure that cashback offers are transparent and not misleading. False claims or failure to honor cashback can result in penalties.
If the payment was successfully deducted but cashback wasn't credited, the customer should reach out to the Coaxlure support team for assistance.
Yes, if there was an incorrect price listing or promotional mistake, merchants can adjust cashback or cancel the offer, provided they have a clear disclaimer regarding errors in pricing.
Download the Coaxlure Merchant app to generate invoices, track orders, and offer your customers digital gold as cashback. Start growing your business today!
COAXLURE BUSINESS
We aim to create a trust-driven ecosystem where merchants can invoice easily, track orders effortlessly, and maximize their earnings—all while delivering more value to their customers.
