Terms & Conditions

Terms and Conditions

Effective Date – 30^th April 2025

1. Introduction These Terms and Conditions ("Agreement") govern the relationship between you (the "Seller") and Coaxlure ("Platform") with respect to your use of the Coaxlure Partner App ("App") for billing and invoicing, product listings, and other related services. By registering as a seller on the App, you agree to comply with these terms.

2. Seller Registration

• To become a seller on the Coaxlure Partner App, you must complete the registration process by providing accurate business and contact details.
• Coaxlure reserves the right to approve or reject any seller registration at its discretion.

3. Seller Responsibilities

• Product Listings: Sellers are responsible for the accuracy of product descriptions, pricing, inventory, and any other information provided on the platform.
• Invoice Creation: Sellers can use the App to generate and send invoices to customers for each transaction. Invoices must be accurate and reflect the transaction details, including taxes and shipping costs.
• Timely Delivery: Sellers are responsible for fulfilling orders promptly and providing tracking information to customers.
• Payment Handling: All payments will be processed through Coaxlure's supported payment gateways. Sellers are responsible for ensuring they have the correct banking or payment details linked to their account for timely payouts.

4. Billing and Invoicing

• Invoice Generation: Sellers agree to generate invoices for all completed transactions, following the invoice generation guidelines provided by Coaxlure. Invoices should include details such as customer information, products purchased, pricing, taxes, shipping fees, and payment status.
• Invoice Modifications: Sellers can modify invoices before final submission. Any modifications made after the invoice has been sent must be documented and communicated to the customer.
• Payment Terms: Sellers will be paid directly for their transactions, minus applicable fees, commissions, and taxes. Payments are processed T+2 Days.
• Tax Compliance: Sellers must ensure that their invoices comply with local tax laws, including applicable GST/VAT or other duties. Coaxlure is not responsible for tax-related issues arising from incorrect invoicing.

5. Cashback and Commissions

• Transaction Cashback: Sellers agree to provide cashback for customer transactions, which will be tracked by Coaxlure. The cashback amount will be deducted from the seller’s payout, as outlined in the seller agreement.
• Digital Gold Investment: Sellers will receive cashback eligible for investment in digital gold through the Coaxlure platform. This cashback amount will be separated and shown in the seller’s account.

6. Payment Terms and Fees

• Platform Fee: Coaxlure charges a platform fee on all transactions made through the platform. The rate will be clearly communicated to sellers during the registration process.
• Payment Transfer Fee: Payment transfer fee will be applicable and will be deducted from the seller’s payout.

7. Data Protection and Confidentiality

• Data Security: Sellers agree to protect the confidentiality of customer and business data collected through the App. All data should be handled in compliance with applicable data protection laws, including GDPR if applicable.
• Access to Data: Coaxlure will provide sellers access to their sales data and related transactions through the App. Sellers are responsible for managing and safeguarding this data.

8. Seller Account Termination

• Termination by Seller: Sellers may terminate their account at any time by notifying Coaxlure, provided they fulfill any pending obligations, such as fulfilling orders and paying outstanding fees.
• Termination by Coaxlure: Coaxlure reserves the right to suspend or terminate a seller’s account for any violation of these Terms or any fraudulent, illegal, or unethical activities.

9. Indemnity

• Sellers agree to indemnify and hold Coaxlure harmless from any claims, losses, or damages arising from the seller’s breach of these Terms, including any third-party claims relating to their products or services.

10. Liability

• Coaxlure is not liable for any loss or damage caused by the seller’s products, services, or actions. Sellers are solely responsible for ensuring the quality and legality of their offerings.

11. Governing Law

• This Agreement will be governed by and construed in accordance with the laws of Mumbai. Any disputes arising under this Agreement will be subject to the jurisdiction of the courts in Mumbai.