Privacy Policy

Privacy Policy

Effective Date: 30^th April 2025

1. Introduction This Privacy Policy explains how Coaxlure ("we," "us," "our") collects, uses, discloses, and protects personal data provided by sellers ("you," "your") using the Coaxlure Partner App ("App"). By using the App, you consent to the practices described in this policy.

2. Information We Collect We collect various types of information from sellers, including the following:

• Personal Information: When you register as a seller, we collect your name, business name, email address, phone number, and any other information required to create your account and process transactions.
• Business Information: This may include details about your business such as your business address, products, services, tax information, and payment information (bank account details, payment gateway details).
• Transaction Data: Information related to your sales, invoicing, and payments made through the App, including amounts, date, and status.
• Device Information: Data about the device you use to access the App, such as the device model, operating system, IP address, and usage information.
• Customer Data: Details related to your customers (if applicable) to process orders, payments, and communicate relevant information. This may include customer names, contact details, transaction details, and shipping addresses.

3. How We Use Your Information We use the information collected for the following purposes:

• Account Management: To create and manage your seller account, authenticate your access, and ensure proper functionality of the App.
• Transaction Processing: To process orders, generate invoices, handle payments, and manage returns or refunds.
• Customer Support: To provide support, resolve issues, and respond to queries or disputes related to your use of the App.
• Payments: To process payments and ensure that you are paid for your products and services, including deductions for commissions, taxes, and fees.
• Compliance: To comply with legal and regulatory obligations, including tax reporting, fraud prevention, and dispute resolution.
• Marketing & Communication: We may use your contact information to send you important updates, promotional content, or notifications related to the App and your seller account. You can opt out of marketing communications at any time.

4. Sharing of Your Information We may share your personal and business information in the following circumstances:

• With Payment Processors: To process payments, refunds, or other financial transactions, we may share your information with payment processors or financial institutions.
• With Service Providers: We may share your information with third-party service providers who assist with app functionality, customer support, or marketing services.
• With Legal Authorities: If required by law or in response to legal requests, we may disclose your information to regulatory authorities, law enforcement, or other parties as required by applicable laws or regulations.
• With Customers: In connection with your transactions on the App, customer data such as contact information and shipping details may be shared for order fulfillment and communication purposes.

5. Data Security We take appropriate technical, organizational, and physical measures to protect your personal and business information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Data Retention We retain your personal and business information for as long as your seller account is active or as necessary to fulfill the purposes outlined in this Privacy Policy. If you close your account or if we determine that your account is inactive, we may retain your information for a period required by law or for legitimate business purposes, such as resolving disputes and complying with legal obligations.

7. Your Rights and Choices As a seller, you have the following rights regarding your personal data:

• Access and Update: You can access and update your personal and business information by logging into your seller account on the App.
• Data Deletion: You may request to delete your personal information by contacting us. Please note that we may retain certain data as required by law or to fulfill contractual obligations.
• Marketing Preferences: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in the communications you receive.
• Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.

8. Cookies and Tracking Technologies We may use cookies and similar tracking technologies to enhance your experience on the App, analyze usage, and improve the functionality of our services. You can control the use of cookies through your device settings, but disabling cookies may affect your ability to use some features of the App.

9. Third-Party Links The App may contain links to third-party websites or services that are not operated by Coaxlure. We are not responsible for the privacy practices or content of third-party sites. We recommend reviewing the privacy policies of any third-party websites before providing them with your information.

10. Children’s Privacy  Coaxlure Partner App is intended for use by adults, and we do not knowingly collect personal information from children under the age of 18. If we learn that we have inadvertently collected personal information from a child, we will take steps to delete that information.

11. Changes to This Privacy Policy We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and update the effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Coaxlure
Email: merchant.support@coaxlure.com
Phone: 9987872405